Parcel Carrier

If you order an Igneus Minimo or Ooni pizza oven, before 11:30am we aim to ship your oven the first working day after you placed your order and you should receive it the next WORKING day assuming your oven is in stock.

Please note that deliveries will NOT take place on Saturdays, Sundays or Bank Holidays.

PALLET DELIVERY

Your order will be delivered by a tail lift lorry. The pallet can be wheeled to your desired location if the access is flat. If there is gravel, grass or an uneven surface the pallet will be left kerbside. The driver will not drive onto your property.

Please make sure someone is available to accept delivery unless delivery instructions have been left in the notes section when placing your order. Aborted deliveries are chargeable.

If you have ordered an Igneus Classico or Bambino your local depot will be in touch to organise delivery (unless a date has been pre-arranged). For Clementi and Igneus Pro orders, we will contact you to arrange a delivery day.

Pallet delivery is an all day delivery service (08.30-17.30) and we can not provide an estimated time prior to the delivery date. You should receive a 2 hour time slot via text message or email on the delivery date.

Please ensure you have room to store the pallet and that there is access for the pallet to be wheeled to where you would like it to be stored. If the pallet can not be safely wheeled to this destination, it will be left kerbside.

Delivery Vehicle

A 7.5t vehicle (bin lorry sized) will be delivering your order. Please notify of any restricted access to reach your property.

Access Requirements

Please ensure that the delivery vehicle will not have to park on a steep incline when delivering your order. As well as no overhanging trees or cables. A flat surface is needed to wheel the pallet safely into its desired location.

If you order an Igneus Classico, Bambino or Clementi pizza oven, assuming that your oven is in stock, we will aim to get your oven to you within 4 WORKING days.

If your Clementi oven is on pre-order/ backorder please allows 6-8 weeks for delivery.

Please note that deliveries will NOT take place on Saturdays, Sundays or Bank Holidays.

Deliveries to Scotland, Northern Ireland will take longer and will incur a higher delivery charge.

DIRECT FROM FACTORY DELIVERY

If you have ordered a Delivita pizza oven, we aim to have your oven delivered to you within 4-6 weeks. This time frame allows for the manufacture of the hand made pizza oven and transportation to your address.

If your Clementi pizza oven is on back-order, we aim to have the oven delivered to you within 6-8 weeks. This is because the oven is coming direct from the factory in Italy.

Please note that deliveries will NOT take place on Saturdays, Sundays or Bank Holidays.